Excellent Serv Co. - اتفاقية الخدمات

Terms
Terms of Hosting

1 . Payments and Fees: Customer acknowledges that the Company is under no obligation to provide services under the terms of this Agreement until all stated charges have been paid-in-full, and Company has been able to adequately verify the validity of said payment. Subsequent payments will become due on the first day of each month following the completion of the first invoice term, and will continue as such for all subsequent invoices. Any account that becomes more than 10 days past due will be disabled for nonpayment, and my be subject to a $25 restoration charge for hosting accounts, or a $50 restoration charge for dedicated server and co-location accounts. Any accounts that are not collectable by the Company will be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the Company a "Collection Fee" of not less than $50 nor more than $150, in addition to any fees that may be imposed by the outside collection agency or its legal representation. All services that the Company offers are considered to be provided on a strictly prepaid basis.

2. Refund Policy: The Company offers a 30-day money-back guarantee on multi-domain hosting services. Payments for other services, such as dedicated server hosting, co-location, domain registration, or any other services rendered for the Customer by the Company are completely non-refundable under any circumstances. In addition, if your account is canceled by the company for violation of this Agreement or the attached Acceptable Use Policy, all payments made to the Company become completely non refundable.

3. Service Cancellation: Requests to cancel services may be made in writing via fax to 37797252, attention Billing, or may be made by notifying our Billing Department from within our billing and customer management system. All requests for service canceallation must be made a minimum of 5 days prior to the renewal date of the service being cancelled. All cancellation requests received within 5 days of the renwal date will be made effective the following renewal date. Where all services are considered to be provided on a strictly prepaid basis, no prorated or partial refunds will be made when the cancellation procedure outlined above has not been followed.

4.Credit Card Payments: Where available, the Customer authorizes the Company to automatically debit the credit card placed on file with the Company during the ordering process on the due date of each subsequent invoice. Invoices will be emailed to the Customer prior to any credit card charges being placed at the end of each billing period. Should the Customer's credit card be declined for any reason, Company will contact customer to notify them of the declined charge, and will attempt to resubmit the credit card on file for up to 10 days. Accounts that are still uncollected after 10 days may be subject to suspension or termination as per this agreement.

5.Indemnification: Under no circumstances shall the Company be held liable for damages resulting from any interruption of service for an amount greater than the amount of the charges payable by the Customer for services during the period damages occurred. Customer also acknowledges that in no case will the Company be liable for damages as a result of its own negligence in excess of the charges payable by the Customer for services during the period damages occurred. Customer acknowledges that they make use of Companies' services and facilities at their own risk.

6. Violation of Terms: Should Customer violate any of these terms, the Company will attempt to contact the customer by email or telephone before taking any action where avoidable. However, the Company will pursue whatever action is necessary to serve its best interest in these cases, even if that should necessitate the suspension of Customer's services without any type of notification.

1. Service Rates: Customer acknowledges that they have been made adequately aware of the initial rates and fees associated with services being rendered by the Company and have received a complete description of services to be rendered. Customer also acknowledges that the Company reserves the right to change the specified rates and charges from time to time. Any promotional offers made by the Company are contingent upon the Company maintaining its cost of service goals, including but not limited to rates charged by its suppliers. Where possible, the Company will provide the Customer with a minimum of 30 days notice of any rate changes.

2. Illegal Use: The services provided by the Company may not be used for any illegal purposes or in support of any illegal activity. The Company reserves the right to cooperate with any legal authorities and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.

3. Child Pornography: Use of services provided by the Company are strictly prohibited from being used to store, display, distribute, advertise, or in any way support child pornography. The Company will comply with all law enforcement entities to actively enforce this policy, and will report any Customer who violates this policy /or Interpol should the Company become aware of such violations.

4. Unsolicited Commercial Email / SPAM: Use of services provided by the Company to transmit or support any type of unsolicited commercial or unsolicited bulk email message (SPAM) is strictly prohibited, and any violation of this policy may result in the immediate termination of services. If you spam, don't sign up for an account. It's as simple as that.

5 . [Prohibited] to prevent it. Use mailing lists and sent across the server, including the integration of databases members. It does so will be deleted without notice signed.

6 . [Prohibited] strictly forbidden to put any prohibited items. (Platforms traffic) or (pornographic images).

7 . Prevents] hosting any site is contrary to Islamic teachings or sites supporting terrorism or politics will be deleted without notice signed

8 . [Prohibited] write to members of the Forum more than once a week. The site will be stopped for 24 hours in case of violating it.

9. Not to publish every contravention of the doctrine of the Sunnis and the university

10 . We are not responsible for compensation for any losses arising from the cessation or interruption of part or all of the services provided to you

11. Undertake the conservation of all the company's management information Alchksihutattabr in secrecy

12. The right customer investment area as it deems anti-fraud and swindling, fraud or breach one of the conditions present

13. AT bear responsibility for damage to your result of the mis committed by or in the case of installing one or programmes Alascrepettat others safe

14. Network Activity: Use of services provided by the Company to attempt to disrupt the network of any other system connected to the internet, i.e. Denial of Service Attacks (DOS), is strictly prohibited and may result in the immediate termination of services. Additionally, IRC services of any kind - clients, servers, bots, etc are strictly prohibited on our network, and the Company reserves the right to filter all IRC related traffic.

15. Network Security: The Company will make reasonable attempts to ensure the security of its internal and external networks remain intact, however Customer agrees to take reasonable measures to ensure the security of Customer's account, or in the case of accounts which utilize dedicated servers or co-location services, the customer agrees to make every attempt to ensure the security of their individual servers, or will on a regular basis utilize the managed services that are provided by the Company to ensure the security of the network.

16. HIgh Resource Usage Policy / Script Usage: This policy applies only to multi-domain hosting accounts. Resources are defined as CPU usage, memory usage, and other available system resources. Any user found to be abusing or manipulating system resources will be notified that they are in violation of this policy. If this abuse or manipulation continues, the Company reserves the right to suspend, terminate, or make appropriate changes to prevent future incidents. Additionally, the following scripts and programs are prohibited from use on our servers due to the potential for abuse

17 . The Company reserves the right to modify this agreement at any time without prior notification. Any questions regarding these terms and policies should be directed to our billing department prior to purchasing services.